Customer Services

Our dedicated Customer Services team are available for all Solitaire residents to report any maintenance issues regarding their property or development.

Call our Customer Services team on:
08450 345 790 (lo-call)

Or email:
customerservices@solitairepm.co.uk

Our normal office hours are 9.00am-5.00pm Monday to Friday.

How you can help us

Please mention your property reference number as well as your address when calling or emailing us
as this helps to quickly identify your development and relevant property manager.
Please quote your property reference number in any change of address email to our Customer Services team, as it takes longer to respond to emails and telephone calls without this information.
If you do not have your Solitaire property reference number contact one of our
Customer Coordinators on the above number who would be happy to help.

Complaints Procedure

If you do have a complaint with Solitaire please follow our Complaints Procedure -
a copy of which can be downloaded here.